#WeAreInThisTogether in the fight against COVID-19.
Even during these uncertain times in the country, it is Hoodmarkert's mission to help our customers shop safely and save money so they can live better and run better businesses. Our Online stores will be trading as per the regular operating hours and all products will be available for purchase, in compliance with government regulations.
Deliveries on all orders
Hoodmarket.com is pleased to announce it’s home delivery service is available in Gaborone and surrounding villages effect from 1 June 2020. Our Service allows customers greater access to Hoodmarket wide range of groceries, liquor and other products delivered directly to the customers homes or offices.
This service is available on the Hoodmarket.com currently available in Gaborone and the surrounding villages.
Safe Delivery Adherence.
The drivers will at all times have a hand sanitizer or latex gloves and a face mask. No physical contact will be made between the driver and the customer, and a safe social distance will be complied with at all times. Handheld device will be used to confirm delivery, and the driver will sign on your behalf if you consent to it.
Safe Delivery Tips for customers.
When receiving an order we encourage customers to comply with the following:
- Sanitize your hands or wash with soap and water for 20 seconds;
- Wear a face mask;
- Practice a safe social distance;
- Unbox goods and safely discard of the packaging
- Disinfect your goods
Price Controls on essential goods.
Hoodmarket.com is committed to ensuring that prices on essentials will not be hiked in accordance with the regulations set out in the Disaster Management Act.
Hoodmarket’s Support during COVID-19.
Gift of the Givers (GOTG)
These are challenging times and we believe that we have a responsibility to play a constructive role in supporting local disaster relief teams as they work to contain the virus. Hoodmarket.com will be providing safety products like personal washable masks and sanitizers. It is our mission to help our customers save money so they can live better lives. We are privileged to serve you and your community and thank you for your support. Take care and let us all play our part in fighting Covid-19. “We are a resilient Nation and together we will defeat Covid-19" President Masisi.
Each One Reach One
“Extend the Botho spirit throughout our nation. Lend a hand to a person in need and challenge friends to do the same”. This internal campaign is aimed at encouraging staff and our esteemed customers alike to play a role by means of a donation which will go a long way in assisting 1000 families impacted by the Covid-19 pandemic.
How to reach us.
Our call centre staff have been reduced as we observe social spacing in the offices, this may lead to longer waiting times. Customer are encouraged to make use of the WhatsApp. We have dedicated teams working tirelessly in servicing emails, website and queries through our social media pages.